The Gaslamp Policies

All guests must be 18 or over.

Reservations, Deposit Terms & Cancellations

The Gaslamp may offer:

a fully-refundable rate which requires a 50% deposit at the time of booking to secure your reservation, cancellation must be in writing at least seven days before arrival, and;

a non-refundable rate that is fully pre-paid and is not refundable for any reason.

Additionally, any reservation for less than two nights will be charged in full at booking, as well as any reservation made less than 21 days before the arrival date.

If you have a refundable rate, cancellations are permitted up to 7 days before arrival, which means until 2 p.m. local time one week before your arrival. To receive a refund of your deposit on a refundable reservation, cancellations must be made in writing via email to The Gaslamp. A fee equal to 10% of the total reservation will be charged for all cancellations. Reservations may be changed within the same calendar year without incurring a penalty up to 72 hours before arrival. Final payment will be taken 72 hours before arrival.

If you have purchased a non-refundable rate, canceling your fully prepaid reservation means you will forfeit your money. All reservations may be changed within the same calendar year up to 72 hours before arrival with no penalty; higher rates may apply and is subject to availability.

A 100% deposit required for 1 and 2 night stays. We accept Visa, MasterCard, American Express, and Discover.

There is no refund for delayed arrivals, early departures, medical or family emergencies, work conflicts, inclement weather, missed or cancelled flights, ferry reservations etc., or reduced number of guests staying in the room. Guests who fail to show up for their reservation will be charged automatically without further notification for the entire stay.

Refunds will only be given using the same method that was used for payment.

We strongly recommend purchasing travel insurance from any travel agency or online at sites such as www.insuremytrip.com.

Accommodations

All quoted rates do not include the 11.7% MA room tax. Also please note that rates are subject to change without notice. Minimum stays vary from season to season and special holiday rates may also apply.

All room rates are based on double occupancy. Additional people are permitted in a number of rooms and room types. Additional charges per person, per night, will be added.

All guests must be 18 or over. The Gaslamp caters to an adult clientele and offers guests a year-round clothing-optional deck with hot tub.

Check In/Out

Check-in time is 2:00 p.m. Check-out time 11:00 a.m.

We are happy to hold your bags in the parlor if you arrive early or plan a later departure. You will receive a text message on the day of your planned arrival with a code for the front door and directions to your room.

Minimum Stay Requirements

In-season rates and/or minimum stay requirements may apply for certain holidays and special events. These include but are not limited to: Valentine's Weekend, President's Weekend, Memorial Weekend, July 4th Week, Bear Week, Carnival Week, Labor Day Weekend, Columbus Day Weekend, Women's Week, Fantasia Fair, Halloween Weekend, Thanksgiving Weekend, Holly Folly Weekend, New Year's Eve Holiday.

Other restrictions may apply.

Parking

Public parking is available in the Grace Hall parking lot, adjacent to The Gaslamp at the corner of Bradford and Prince Streets. The Town charges $25/overnight between May 1 and October 31. FREE public parking November 1 to April 30. Additional information can be found HERE. We strongly encourage travel by ferry when possible, as parking in town is very limited.

Smoking Policy

There is no smoking allowed in any of our rooms. Any guest violating the non-smoking policy will be billed an additional $500 per night for clean up costs for the room. In keeping with town laws, outdoor smoking is limited to the designated smoking area on the rear deck.

The burning of candles is not permitted.

Quiet Time

For the benefit of guests and our neighbors, please keep noise to a minimum between 9pm and 8am.

Hot Tub

For everyone's safety, the hot tub hours are from 11 a.m. until 11 p.m. Glassware is prohibited in or near the hot tub. We ask that everyone please engage in respectful behavior while using the hot tub so that we all may enjoy its continued use.

Lost Keys

We take our guest's safety and comfort very seriously, and therefore when a key is lost we take the precaution of re-keying the lock on the room. A $75 lost key charge is required.

Lost Remote(s)

Remote controls are specific to the smart TV functioning and assigned to your specific room. A charge of $100 per lost remote will be added to your bill.

Pets

Sorry, pets are not allowed. We reserve the right to refuse check-in to guests with pets, or to revoke permission to stay on the premises if guests are found violating this policy. No refunds will be given.

Additional Cleaning

Any additional cleaning beyond normal housekeeping (such as but not limited to wine, make-up, blood, personal lubricant stains) will be billed a minimum charge of $75.00 plus any additional costs as necessary.

The Gaslamp reserves the right to refuse service to anyone. We will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind. It is your responsibility to secure your valuables at all times. We recommend having a locking suitcase or briefcase for these items.

These policies and rules are subject to change without written notice. Please note that room rates are subject to change without notice.